Careers

 

Job Posting: Membership Director, Prattville Area Chamber of Commerce

The Prattville Area Chamber of Commerce is accepting applications for the position of Membership Director.
 
Summary of Position:
Under minimal supervision, the Membership Director is responsible for all activities related to the sales of new memberships within the Prattville Area Chamber of Commerce, retaining existing members, selling sponsorships and other membership opportunities, and performing other duties related to the organizations business, as prescribed by the President of the Chamber.
 
Candidates must be an energetic, personable, organized and demonstrate success in developing and executing a strategic membership sales plan designed to increase and retain membership. This position requires a self-starter with a minimum of 2-3 years of experience in sales, must be results oriented and be accountable for measurable goals. Candidates must maintain a professional demeanor, possess strong verbal and written skills, good decision-making skills and excellent interpersonal, multi-tasking and time management skills.
 

Candidates must be able to work well in and contribute to a team environment and must be willing and able to work a varied schedule. Compensation includes salary with benefits. This position reports directly to the Chamber President.

 

Please submit a cover letter and resume to . Make sure to include the job postion you are applying for in the subject line of your email.

Membership Director

The Membership Director is responsible for sales of new memberships to increase membership growth, retention of existing members and securing sponsorship and financial support for the Chamber. In addition, this position is responsible for maintaining a comprehensive and aggressive membership recruitment, retention, and service program. This position reports to the President of the Chamber.

DUTIES AND RESPONSIBILITIES

Membership Sales

  • Responsible for membership sales by identifying businesses in key industry sectors for Chamber membership and communicating the benefits of the Chamber.

  • Manage programs and services that grow member businesses, increase the chamber's overall retention, and service member needs.

  • Directs an aggressive member retention program ensuring the achievement of the goal of a high retention rate.

  • Contact and work with current members whose accounts are past due or who do not wish to renew with emphasis on encouraging renewal.

  • Responsible for achieving revenue goals set forth in the Chamber budget approved by the Board of Directors.

  • Ensure that all sales processes are integrated and support the strategic plan objectives.

  • Develop and implement a plan with measurable goals that assist in both retention of current members and the recruitment of new members in line with best practices within the Chamber industry.

  • Responsible for securing and maintaining member participation in the chamber’s Chamber Champions Sponsorship Program as well as other programs and events that generate non-dues revenue.

    Financial

  • Receive, generate, process, and otherwise utilize continuous and current financial reports generated from the Chamber membership database to maximize revenues for the Chamber.

  • Compiles timely and accurate membership reports, and other reports, as required.

  • Use internal reports and collects data from external sources to establish benchmarks and guidelines in the development of membership revenue-enhancement plans for the Chamber.

  • Prepare membership billing and manage accounts receivable through the Chamber database.

    Member Services

  • Make extensive use of Chamber's membership database to record member contacts, sales calls phone contacts, email contacts, referrals, and other pertinent member account information.

  • Maintain a current, accurate database of members.

  • Utilize professional and effective oral, written, and listening communication skills to provide exceptional service to Chamber members.

  • Coordinate and maintain records of member visits throughout the year.

  • Schedule and coordinate ribbon-cutting ceremonies for new and existing businesses.

  • Responsible for membership related events such as luncheons, business mixers, and other events

  • Oversee the Chamber Ambassador program and the Chamber Leads program.

Other Duties & Responsibilities

  • Perform various other assignments and duties as assigned by the President.

POSITION REQUIREMENTS

  • Undergraduate level degree in Business or related field preferred. Minimum of 2-3 years' experience in sales or equivalent experience; Chamber association experience preferred, but not required.

  • Must be results oriented and be accountable for measurable goals.

  • Must have strong computer skills, including proficiency with Microsoft Office and Excel. Familiarity with database management is preferred.

  • Must possess strong verbal and written communication skills, good decision-making skills and excellent interpersonal, organizational, multi-tasking and time management skills. Must be a self-starter and must be able to work well in and contribute to a team environment.

  • Must be able to portray a professional image within the organization and with the public through conduct, attitude, and dress - There will be frequent contacts with Chamber leadership, chamber membership, community leaders and elected officials.

  • Must maintain a professional demeanor and provide accurate, timely information to all contacts.

  • Must be available for Chamber and Community events outside of normal business hours. Mileage will be reimbursed at the IRS approved rate for use of personal vehicle for job related or out of town travel. 

  • Requires normal physical stamina.

 

Please submit a cover letter and resume to . Make sure to include the job postion you are applying for in the subject line of your email.